QB POS is old-fashioned and can’t compete with cloud-based POS systems in pricing or features. Still, it’s functional and might appeal to diehard QB Desktop fans.
QuickBooks POS Desktop Support Overview
When you’re a kid, one of the most gut-wrenching things a parent or authority figure can say to you is that they’re “not mad, they’re just disappointed” — implying that you have potential you’re simply not living up to. That’s the way I feel about Intuit’s QuickBooks POS. All of the basic features and functionality of a good point of sale system are there, along with the built-in integration with QuickBooks’ accounting software. Nevertheless, this app continues to lag behind many of its competitors in several ways.
First, there’s the issue of cost. QuickBooks Point of Sale Support costs can make the software prohibitive to small businesses, especially startups. On top of that, Intuit is known for charging for updates. Despite lowering QuickBooks POS prices and a pairing with the Microsoft Surface Pro 4 tablet, according to QuickBooks Point of Sale reviews, the software is simply not adapting fast enough in an increasingly competitive market. The product is still on the expensive side — and that’s before factoring in add-ons for gift cards and inexplicably poor customer service.
Beyond cost, the primary consideration for would-be owners of QuickBooks Desktop POS Support is whether or not it stands up when compared to many of the easier, cheaper cloud-based alternatives. Though there are some benefits to having a locally-installed point of sale system, they are few and far between (and growing thinner with each passing year).
The fault is in Intuit’s old-school mindset — evident in the QuickBooks Point of Sale system’s closed ecosystem — which doesn’t leverage the equalizing power of today’s technology. It’s important for QuickBooks accounting software users shopping for an integrated POS to know that QuickBooks POS only integrates with QuickBooks Desktop (be sure to check out our reviews for QuickBooks Pro, Premier, or Enterprise) and does not work with QuickBooks Online (QBO).
If you are a QuickBooks Online user, you can choose from a variety of cloud POS systems that integrate with QBO perfectly. (Note that Intuit still supports but no longer sells a cloud-based iPad version of QuickBooks POS — “QuickBooks Cloud POS Powered By Revel.” You will be directed to purchase this POS from Revel Systems directly.)
Keep reading for our full review of QuickBooks Point of Sale!
Don’t have time to read an entire review? Take a look at our top-rated point of sale solutions for a few quick recommendations. Every option we present here offers excellent customer support, detailed user interfaces, and easy-to-use software, all for a reasonable price.
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